Who we are

The UnConsultants Pty Ltd (ABN 87 689 593 333) (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website, consulting services, and communications.

This Policy applies to:

• website visitors;
• prospective and current clients;
• subscribers and business partners.

Contact Us

The UnConsultants Pty Ltd
Email: privacy@theunconsultants.com.au
Website: www.theunconsultants.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au

What is Personal Information

“Personal information” means information or an opinion about an identified or reasonably identifiable individual, including:

• names and contact details;
• professional information such as job title and employer;
• business correspondence;
• technical and usage data such as IP addresses and browser information.

Information We Collect

2.1 Information You Provide
• contact details submitted through forms;
• professional and business information;
• enquiries and correspondence.

2.2 Automatically Collected Information
• IP address and device information;
• website usage data;
• analytics data collected via cookies (see our Cookie Policy).

2.3 Information from Third Parties
• public sources such as LinkedIn;
• referral partners and professional networks.

Purposes of Collection

We collect and use personal information to:

• provide consulting and advisory services;
• respond to enquiries;
• deliver insights, newsletters, and thought leadership;
• improve website functionality and user experience;
• conduct research and analytics;
• comply with legal and regulatory obligations;
• protect our systems and prevent fraud.

Where lawful and practical, you may interact with us anonymously or using a pseudonym. However, we may require your identity to provide consulting services, respond to enquiries, or comply with legal obligations.
If you choose not to provide certain information, we may be unable to respond to your enquiry, provide services, or communicate with you effectively.

Legal Basis for Collection and Use

We collect and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Where we rely on your consent, you may withdraw that consent at any time, which may affect our ability to provide certain services to you.

Disclosure of Personal Information

We may disclose personal information to:

• IT and cloud service providers;
• website hosting providers;
• our customer relationship management (CRM) and marketing platforms;
• analytics providers;
• our professional advisers;
• regulatory authorities, where required by law.

We do not sell personal information.

Overseas Data Transfers

Some of our service providers may store or process personal information outside Australia — for example, cloud hosting or software providers based overseas. We take reasonable steps to ensure that any overseas recipients of personal information are subject to privacy and security practices consistent with the Australian Privacy Principles.

Cookies and Analytics

We use cookies and similar technologies to analyse website traffic, improve user experience, and support our marketing activities. You can manage your cookie preferences through your browser settings. For more detail, refer to our separate Cookie Policy.

Data Security

We take reasonable technical and organisational steps to protect personal information, including secure hosting, access controls, and working only with reputable third-party service providers.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes set out in this Policy and to meet our legal, accounting, and regulatory obligations.

Your Rights

Under the Australian Privacy Principles, you may:

• request access to personal information we hold about you;
• request correction of inaccurate or out-of-date information;
• withdraw consent where we rely on consent;
• make a complaint about our handling of your personal information.

Access requests

Please direct requests for access to your personal information to us using the contact details below. We will respond as quickly as possible. We may charge a reasonable fee to cover the cost of retrieving information, but will never charge a fee merely for making a request. We may decline a request for access in limited circumstances permitted by law — for example, where access would unreasonably impact another person’s privacy, or where the information relates to anticipated legal proceedings — and if we do, we will explain why.

Correction requests

If you believe any personal information we hold about you is inaccurate, incomplete, or out of date, let us know and we will take reasonable steps to correct it. Where we disagree with a correction request, you may ask us to attach a note recording your view.

Complaints

If you are not satisfied with our response to a privacy enquiry or complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Marketing Communications

We may send you marketing communications where permitted by law or where you have consented. You can opt out at any time using the unsubscribe link in any communication, or by contacting us directly. We comply with the Spam Act 2003 (Cth) in relation to commercial electronic messages.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on our website with a revised effective date.